Smokers’ Helpline “has proven tips and tools to help you quit successfully. For free, personalized and non-judgmental support, advice and information connect to quit today.”
Tel: 1-877-513-5333
Website: http://www.smokershelpline.ca
Canadian Cancer Society “The best thing you can do for your health is to be a non-smoker and protect your family from second-hand smoke… Quitting smoking can have a profound impact on your health, your appearance, and your finances.”
Website: http://www.cancer.ca/Ontario/Prevention/Quit%20smoking.aspx?sc_lang=en
The Canadian Cancer Society provides a calculator that will help you see the financial benefits of quitting and the impact if you don’t.
Calculator: http://www.cancer.ca/files/cw/calculator/cw_popup.html
Ottawa Rape Crisis Centre Tel: 613-562-2333 “Over the past 36 years the ORCC has developed into a community leader in the fight to eliminate sexual violence against women and creating safe communities for all.”
Website: http://orcc.net/index.html
Reporting Sexual Assault: http://orcc.net/resources/reporting.html
Ontario Association of Interval & Transition Houses (OAITH) “is a provincial coalition founded by women’s shelter advocates in 1977.”
Website: http://www.oaith.ca
Ontario Network of Sexual Assault/Domestic Violence Treatment Centres “Together, we ensure that women, children and men who are victims/survivors of sexual assault or domestic violence have access to comprehensive and timely support to address their individual medical and legal needs.”
Tel: 1-416-323-6400 (Sheila MacDonald, Provincial Coordinator ext. 4472)
Email: sheila.macdonald@wchospital.ca
Locate a centre near you: http://www.satcontario.com/en/locate_centre.php
The Assaulted Women’s Helpline
1-866-863-0511 (toll-free)
1-866-863-7868 (TTY)
416-863-0511 (Toronto)
#7233 on your FIDO, Rogers, Telus, or Bell Mobility phone
Website: http://www.awhl.org/
“For more than 25 years, the Assaulted Women’s Helpline has served as a free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse. We provide crisis counselling, safety planning, emotional support, information and referrals accessible 7 days a week, 365 days a year. We work in tandem with community partners and sister agencies towards bridging gaps in service and identifying emerging issues or trends relevant to the women we work with. . . . . This confidential 24-hour province-wide helpline offers crisis counselling, emotional support, safety planning, and referrals for women needing a shelter, legal advice or other supports. This service is free and is available in over 100 different languages including 17 Aboriginal languages.”
Femaide for Francophone Services
Toll-free: 1-877-336-2433
TTY: 1-866-860-7082
Shelternet “. . . created to provide reliable and up-to-date information for abused women, their family, friends and colleagues in Canada.”
Website: http://www.shelternet.ca/splashPage.htm
Centre for Addiction and Mental Health
Tel: 1-416-595-6111
Toll-free 1-800-463-6273
Website: http://www.camh.net/
Drug and Alcohol Registry of Treatment (DART)
Info-Line Tel : 1-800-565-8603
Website : www.dart.on.ca
Ontario Problem Gambling Helpline
Tel : 1-888-230-3505
Website: www.opgh.on.ca
Ministry of Health INFOline at 1-866-532-3161 (Toll-free in Ontario only)
TTY 1-800-387-5559
Hours of operation : 8:30am – 5:00pm
Mental Health and Addictions Services CONNEX ONTARIO
1-519-439-0174
Monday to Friday 8:30 a.m. to 4:30 p.m., Eastern Standard Time (EST)
Website: www.connexontario.ca
Mental Health Service Information Ontario
1-866-531-2600
Website: www.mhsio.on.ca
Motherisk Program Hospital for Sick Children, Toronto
Tel : 416-813-6780
(Monday to Friday, 9:00am to 5:00pm, except 12:00pm to 1:00pm)
Counselling for pregnant or breastfeeding women about exposure to substances including drugs, medications, or other chemicals.
Website: www.motherisk.org
Ontario AIDS and Sexual Health Information
The main line deals with issues related to harm reduction, injection drug use, and needle exchange programs.
Toll free : 1-800-686-7544
Fax : 416-338-2257
Website : www.city.toronto.on.ca/health/ai_index
Ontario Drug & Alcohol Helpline (ConnexOntario)
Tel: 1-800-565-8603
Callers from Outside Ontario 1-519-439-0174
Follow this link to an email form: http://www.drugandalcoholhelpline.ca/Home/Email
Community Legal Education Ontario/Éducation juridique communautaire Ontario
“CLEO is a community legal clinic, founded in 1974, that specializes in public legal education… Most of our publications are written for people with low incomes, and other disadvantaged groups, including immigrants and refugees, seniors, women and injured workers.”
Tel: 416-408-4420
Fax: 416-408-4424
Email: cleo@cleo.on.ca
CLEO links: http://www.cleo.on.ca/english/links.htm#1
Home, Community and Residential Care Services for Seniors
“Community Care Access Centres (CCACs) are your first point of contact for information about Seniors’ Care, and can provide information about the kinds of care that are available in your area.”
Call ServiceOntario, INFOline at 1-866-532-3161
TTY 1-800-387-5559
In Toronto, TTY 416-327-4282
Hours of operation : 8:30am – 5:00pm Website: http://www.health.gov.on.ca/en/public/programs/ltc/6_ccac.aspx
Ontario Coalition of Rape Crisis Centres (OCRCC)
“Please use our site to find help if you or someone you know is a victim of sexual assault; search for information and educational resources about sexual violence and related issues; network with rape crisis/sexual assault centres across Ontario; support the prevention and eradication of sexual violence and other forms of violence against women!; learn more about the OCRCC and its member centres.”
Website: http://www.sexualassaultsupport.ca/
The Ontario Women’s Directorate “promotes women’s equality with a focus on ending violence against women and increasing women’s economic security.”
Website: http://www.women.gov.on.ca/english/index.shtml
City of Ottawa – “The Housing branch provides a continuum of housing and housing support services to sustain and enhance social housing, promote options for increasing the supply of affordable housing, ensure the delivery of emergency and supportive housing services, and manage the development and implementation of a community action plan to prevent and end homelessness.”
During business hours, Monday to Friday, call 613-560-6000
After hours and on the weekend call 3-1-1
Toll-Free: 866-261-9799
TTY: 613-580-2401
Website: http://www.ottawa.ca/en/social_com/housing/index.html
The Ontario Association of Food Banks “is a network of over 100 food banks from Windsor to Ottawa, and Thuder Bay to Niagara Falls. Since 1992, we have been committed to reducing hunger across the province.”
The Ottawa Food Bank is “committed to the ideal that no one in our region should ever have to struggle with hunger; with this is mind, the Ottawa Food Bank collects and distributes food to our Member Agencies, who then provide it to those in need.”
Website: http://ottawafoodbank.ca/get-help/
Banques alimentaires Québec “Soutenir et représenter les organismes d’aide alimentaire du Québec, par la recherche et la mise en œuvre d’alternatives durables visant l’autonomie alimentaire, notamment en contrant la faim et la pauvreté.”
Trouver un organisme: http://www.banquesalimentaires.org/209-gmap–zip-j8y1r5
Ottawa Bethany Hope Centre “Located in Ottawa’s central community of Hintonburg, The Salvation Army Bethany Hope Centre for Young Parents continues nearly a century’s tradition of providing service to pregnant and parenting youth and their children. Our multi-service Centre offers supports to young parents 25 and under and their children 6 and under living within the Ottawa region.”
Phone: 613-725-1733 Fax: 613-725-9480
Email: info@bethanyhopecentre.com
Website: http://www.bethanyhopecentre.com/
Location: 1140 Wellington Street West, close to the Wellington and Parkdale intersection and right next door to Grace Manor (the old Grace Hospital). (OC Transpo bus route #2 passes right by their front door)
Hours: Monday to Friday from 9:00 a.m. to 4:00 p.m. (Tuesdays until 9:00 p.m.)
Ottawa Booth Centre “is a place of NEW BEGINNINGS . . . proud to be part of larger community initiatives in addressing many of the issues of homelessness and chronic poverty.” (e.g. individualized housing plans, addiction recovery, community family services, meals, domiciliary hostel, emergency and disaster services, family tracing, men’s hostel, pastoral services, street outreach, transitional housing.)
171 George St. Ottawa ON K1N 5W5
Phone: 613-241-1573
Fax: 613-241-2818
Website: http://www.ottawaboothcentre.org/
Ottawa Citadel – Intercultural Community Ministries & Family Services
Phone: (613) 731-0165
Fax: (613) 731-8260
E-mail: ottawacitadel@bellnet.ca
1350 Walkley Road (East of Bank St.) Ottawa, ON K1V 6P6
Hours: Tuesday 9:30-12pm, 1-3:30 pm Thursday 9:30-12pm, 1-3:30 pm
Website: http://www.ottawacitadel.ca/
Intercultural Community Ministries English Conversation and Computer Classes This is an excellent opportunity to make new Canadian friends! One-on-one tutoring is available.
For further information, please contact Capt. Thomas Yoo at: thomas_yoo@can.salvationarmy.org or Phone: 613- 447-5678. Literacy Computer Class – every Wednesday evening, 7:00 – 8:00 pm, English Conversation Circle – every Wednesday afternoon, 2:00-3:30 p
Community & Family Services The Salvation Army Ottawa Citadel’s Community and Family Services responds to the needs of families and singles in the community requiring emergency and fellow-up assistance. Many of our programs and services would not be possible without the public and community support.
Emergency Food Cupboard: In emergency situations, families and singles can access the food cupboard program located on 1350 Walkley Road. Families are provided with basic food to cover immediate emergency needs.
Clothing Assistance: Emergency clothing is available through the week. Families and singles are provided with vouchers to use in The Salvation Army Thrift Stores throughout the city.
Computer & English Conversation Classes: Both basic computer and English Conversation Classes are available every Thursday evening at 7:00 pm-8:30 pm.
Furniture Assistance: The Furniture Bank of Ottawa is a network of volunteers, churches local business and helping organizations dedicated to sharing free lightly used household items for families in need.
Friendship Circle Café: Do you want to make new Canadian friends? Join us Wednessdays at 2:00 pm-3:30 pm and Thursdays at 7:00 pm-8:30 pm.
Summer Camp: For a minimal cost, children ages 7 to 12 can enjoy a full week of camping at our two facilities on Lake Simcoe and Muskoka. Transportation is included.
School Back Pack: The Salvation Army and KidsFest provide Back-to School Backpacks for children from grades 1 to 12.
Christmas Gift Certificate & Toy Program: The Community and Family Services provide with new toys for the children 12 years of age or under. Families may also request assistance towards the purchase of Christmas dinner through our Gift Certificate program.
Ottawa Grace Manor “Based on the Mission, Vision, and Values of the Salvation Army in Canada and Bermuda Territory, the Mission of Ottawa Grace Manor is to serve unconditionally all individuals requiring Long Term Care services with dignity and compassion in the tradition of the caring ministry of Jesus Christ. Ottawa Grace Manor is a caring community, which offers a continuum of services related to Long Term Care, adapts to meet changing needs and supports aging in place.”
Phone: contact the Champlain Community Care Access Centre (CCAC) at 613-745-5525 or visit their website: www.ottawa.ccac-ont.ca
Email: info@gracemanor.ca
Website: www.gracemanor.ca
Canadian Association for Suicide Prevention “Calling a Crisis Centre is the right thing to do if you are in crisis, or if you need support for someone you know. Trained professionals are available 24 hours a day.”
Distress Centre Ottawa and Region http://www.dcottawa.on.ca/
Distress Centre Phone: 613-238-3311
Crisis Line: 613-722-6914 or 1-866-996-0991
Distress Centres Ontario “At a DC you can find a listening ear for lonely, depressed, and/or suicidal people, usually 24 hours a day, 7 days a week. Many centres also have Suicide Survivor programs, support services for youth, telephone call out programs for seniors and vulnerable people, mental health Crisis Lines services and much more.”
Find a Distress Centre near you: http://www.dcontario.org/centres.html
Distress Centre Phone: 613-238-3311
Crisis Line: 613-722-6914 or 1-866-996-0991
Tel-Aide Outaouais offre un service d’écoute téléphonique en français aux personnes qui ont besoin d’aide, de soutien ou de références. Les bénévoles de Tel-Aide offrent une écoute attentive, chaleureuse et empathique
Telephone: 819-775-3223; 613-741-6433; 1-800-567-9699
