Smokers’ Helpline “has proven tips and tools to help you quit successfully. For free, personalized and non-judgmental support, advice and information connect to quit today.” Tel: 1-877-513-5333
Canadian Cancer Society “The best thing you can do for your health is to be a non-smoker and protect your family from second-hand smoke… Quitting smoking can have a profound impact on your health, your appearance, and your finances.”
The Canadian Cancer Society provides a calculator that will help you see the financial benefits of quitting and the impact if you don’t.
If this is an emergency, call 911
Ottawa Rape Crisis Centre “Over the past 36 years the ORCC has developed into a community leader in the fight to eliminate sexual violence against women and creating safe communities for all.” Tel: 613-562-2333
The Assaulted Women’s Helpline 1-866-863-0511 (toll-free) 1-866-863-7868 (TTY) 416-863-0511 (Toronto) #7233 on your FIDO, Rogers, Telus, or Bell Mobility phone “For more than 25 years, the Assaulted Women’s Helpline has served as a free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse. We provide crisis counselling, safety planning, emotional support, information and referrals accessible 7 days a week, 365 days a year. We work in tandem with community partners and sister agencies towards bridging gaps in service and identifying emerging issues or trends relevant to the women we work with. . . . . This confidential 24-hour province-wide helpline offers crisis counselling, emotional support, safety planning, and referrals for women needing a shelter, legal advice or other supports. This service is free and is available in over 100 different languages including 17 Aboriginal languages.”
Community Legal Education Ontario “CLEO is a community legal clinic, founded in 1974, that specializes in public legal education… Most of our publications are written for people with low incomes, and other disadvantaged groups, including immigrants and refugees, seniors, women and injured workers.” Tel: 416-408-4420 Fax: 416-408-4424 Email
Ontario Coalition of Rape Crisis Centres (OCRCC) “Please use our site to find help if you or someone you know is a victim of sexual assault; search for information and educational resources about sexual violence and related issues; network with rape crisis/sexual assault centres across Ontario; support the prevention and eradication of sexual violence and other forms of violence against women!; learn more about the OCRCC and its member centres.”
City of Ottawa – “The Housing branch provides a continuum of housing and housing support services to sustain and enhance social housing, promote options for increasing the supply of affordable housing, ensure the delivery of emergency and supportive housing services, and manage the development and implementation of a community action plan to prevent and end homelessness.” During business hours, Monday to Friday, call 613-560-6000 After hours and on the weekend call 3-1-1 Toll-Free: 866-261-9799 TTY: 613-580-2401
The Ontario Association of Food Banks “is a network of over 100 food banks from Windsor to Ottawa, and Thunder Bay to Niagara Falls. Since 1992, we have been committed to reducing hunger across the province.”
The Ottawa Food Bank is “committed to the ideal that no one in our region should ever have to struggle with hunger; with this is mind, the Ottawa Food Bank collects and distributes food to our Member Agencies, who then provide it to those in need.”
Banques alimentaires “Soutenir et représenter les organismes d’aide alimentaire du Québec, par la recherche et la mise en œuvre d’alternatives durables visant l’autonomie alimentaire, notamment en contrant la faim et la pauvreté.”
Ottawa Bethany Hope Centre “Located in Ottawa’s central community of Hintonburg, The Salvation Army Bethany Hope Centre for Young Parents continues nearly a century’s tradition of providing service to pregnant and parenting youth and their children. Our multi-service Centre offers supports to young parents 25 and under and their children 6 and under living within the Ottawa region.” Phone: 613-725-1733 Fax: 613-725-9480 Email
Ottawa Booth Centre “is a place of NEW BEGINNINGS . . . proud to be part of larger community initiatives in addressing many of the issues of homelessness and chronic poverty.” (e.g. individualized housing plans, addiction recovery, community family services, meals, domiciliary hostel, emergency and disaster services, family tracing, men’s hostel, pastoral services, street outreach, transitional housing.) Phone: 613-241-1573 Fax: 613-241-2818
Ottawa Citadel–Intercultural Community Ministries & Family Services Phone: (613) 731-0165 Fax: (613) 731-8260 Email
Community & Family Services The Salvation Army Ottawa Citadel’s Community and Family Services responds to the needs of families and singles in the community requiring emergency and follow-up assistance. Many of our programs and services would not be possible without the public and community support.
Emergency Food Cupboard: In emergency situations, families and singles can access the food cupboard program located on 1350 Walkley Road. Families are provided with basic food to cover immediate emergency needs.
Clothing Assistance: Emergency clothing is available through the week. Families and singles are provided with vouchers to use in The Salvation Army Thrift Stores throughout the city.
Computer & English Conversation Classes: Both basic computer and English Conversation Classes are available every Thursday evening at 7:00 p.m.-8:30 p.m.
Furniture Assistance: The Furniture Bank of Ottawa is a network of volunteers, churches local business and helping organizations dedicated to sharing free lightly used household items for families in need.
Friendship Circle Café: Do you want to make new Canadian friends? Join us Wednesdays from 2:00 p.m.-3:30 p.m. and Thursdays from 7:00 p.m.-8:30 p.m.
Summer Camp: For a minimal cost, children ages 7 to 12 can enjoy a full week of camping at our two facilities on Lake Simcoe and Muskoka. Transportation is included.
School Back Pack: The Salvation Army and KidsFest provide Back-to-School Backpacks for children from grades 1 to 12.
Christmas Gift Certificate & Toy Program: The Community and Family Services provide with new toys for the children 12 years of age or under. Families may also request assistance towards the purchase of Christmas dinner through our Gift Certificate program.
Ottawa Grace Manor “Based on the Mission, Vision, and Values of the Salvation Army in Canada and Bermuda Territory, the Mission of Ottawa Grace Manor is to serve unconditionally all individuals requiring Long Term Care services with dignity and compassion in the tradition of the caring ministry of Jesus Christ. Ottawa Grace Manor is a caring community, which offers a continuum of services related to Long Term Care, adapts to meet changing needs and supports aging in place.” Phone: 613-722-8025 Email
Employment Insurance (EI) “provides temporary financial assistance to unemployed Canadians who have lost their job through no fault of their own, while they look for work or upgrade their skills.” Toll-Free: 1-800-206-7218 TTY: 1-800-529-3742
Workers’ Compensation “We are committed to delivering what matters to the workers and employers of Ontario: fast, accessible service and fair benefits at a fair price..” Phone: 416-344-1000 TTY: 1-800-387-0750
Distress Centres Ontario “At a DC you can find a listening ear for lonely, depressed, and/or suicidal people, usually 24 hours a day, 7 days a week. Many centres also have Suicide Survivor programs, support services for youth, telephone call out programs for seniors and vulnerable people, mental health Crisis Lines services and much more.” Distress Centre Phone: 613-238-3311 Crisis Line: 613-722-6914 or 1-866-996-0991
Tel-Aide Outaouais offre un service d’écoute téléphonique en français aux personnes qui ont besoin d’aide, de soutien ou de références. Les bénévoles de Tel-Aide offrent une écoute attentive, chaleureuse et empathique Phone: 819-775-3223; 613-741-6433; 1-800-567-9699